ORCA Service Summit
April 23, 2026
Embassy Suites Columbus Airport | Columbus, Ohio
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A strong service department is not an afterthought. It is a profit center.
MRCA and ORCA are teaming up for a first-of-its-kind Service Summit focused entirely on building stronger, more profitable service operations.
This is not theory. It is practical, contractor-driven strategy.
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What You’ll Get
Tracey Donels – Service First Solutions
Interactive morning workshop + limited one-on-one consultations (10 available).
Chris Paulin – RST Services Group
A brand-new session focused on service safety from an owner/manager perspective.
MRCA Business Management Committee
Introduction of the new Best Practices for Service Guide.
And we close with what MRCA does best: peer-to-peer learning.
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Registration
$399 – First company representative
(Includes access to reserve one 20-minute private consultation)
$249 – Additional representatives
Limited one-on-one time slots available.
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Sponsorship Opportunities Available
Summit Partner – $1,500 (Only 4 Available)
• One event registration
• Opportunity to introduce a session
• Premier logo placement in promotions and signage
• Recognition in MR Magazine
• Top billing in event materials
Summit Sponsor – $500
• Logo recognition in promotions
• Event signage recognition
• Listing in attendee directory
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